Arena-Fi

Privacy & Policy

Thank you for using Pump Snake. We highly value your personal information security. This Privacy Policy (“Policy”) explains the principles and measures regarding the collection, use, and processing of your personal data by Pump Snake — that is, Arion Energy Corporation (“we” or “us”) — during your use of our mobile and tablet games (“Services”).

This Policy is formulated in accordance with current legislation of Taiwan and applies to all services provided via websites, mobile applications, or other platforms and devices. Please read this Policy carefully before using our Services and confirm your agreement to all terms herein. If you do not agree with any part of this Policy, please do not use our Services.

We may update this Policy from time to time, with changes taking effect immediately upon posting on our website (https://pumpsnake.io/). We recommend that you check this page periodically for the latest version. If you do not agree to the updated terms, please cease using our Services.

1. Collection, Use, and Storage of Personal Data
We collect your personal information to provide and improve our games and related services. This information includes, but is not limited to:

Contact details you provide during registration, customer support, or in-game communication: name, email address, phone number, etc.;
Information from third-party platforms such as Apple Game Center, Google Play Games, including publicly available account data (nickname, profile image, profile ID);
Data voluntarily provided by you through the Services or via email;
Support contact data (such as [email protected]) and related gameplay or activity information.

Important: Any information publicly disclosed by you in profiles, comments, or social features may be visible to others. We are not responsible for the information you choose to share.

2. Purpose of Data Use

We process your personal data for legitimate purposes, including:

Providing, managing, and improving our games and Services;
Creating user accounts and profiles to facilitate gameplay;
Sending updates, notifications, and promotional communications related to the Services;
Verifying payments with third-party payment processors (we do not directly store credit card information);
Offering localized game versions based on language or region;
Responding to your support requests or inquiries;
Ensuring security, preventing fraud, cheating, and illegal activities;
Conducting research, analytics, and testing to enhance user experience, including behavior and engagement analysis;
Managing social interactions, community features, and user-generated content.

3. Data Security and Protection

We adopt industry-standard security measures, such as encryption, to protect your personal data from unauthorized access, use, or alteration.

4. Managing and Updating Your Information

You may request to update or correct your personal data by contacting us at [email protected]. We will assist you with your requests in accordance with applicable laws.

5. Data Retention and Deletion

Your data will be stored during the active period of your account and as long as necessary to provide the Services. Upon account deletion, your data will be anonymized and retained only for system integrity or legal purposes. Some content shared publicly or with other users may remain visible even after account deletion.

6. Push Notifications and Promotional Messages

We may send you push notifications about updates, scores, or other important information related to the Services. You can opt out of receiving such notifications at any time through your device settings.

7. Sensitive Data

We do not actively request or collect sensitive personal data such as health, race, religion, political views, sexual orientation, or similar information. Please avoid sharing such data when using our Services.

8. Your Data Rights

You have the right to:

Withdraw your consent for data processing;
Access, rectify, or update your data;
Request the deletion or restriction of your personal data;
Withdraw from data sharing with third parties;
Lodge complaints regarding your data rights.

To exercise these rights, please send a request, including your full name, date of birth, and signature, to [email protected].

9. Contact Information

If you have any questions or requests regarding your personal data, please contact us via:

Official website: https://pumpsnake.io/
Email: [email protected]

We will respond promptly to fulfill your request and ensure your rights are protected.
Note: This Policy is subject to final interpretation by Pump Snake. In case of conflicts with local laws, the applicable law shall prevail.